Hmm, patient involvement as a way of reducing medical errors.
Boy is this industry a long way from customer-oriented care. We still treat patients like they're at an auto-repair shop - we'll take your body in, do some work and bill you. You don't need to know (nor do you really want to know) the details.
If we're only now starting to encourage patients to take ownership over their own health care I think we're a long way from optimizing this country's health care. Hospital Ratings Medical Resource Group, LLC
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